IT Business Analyst – CRM & Sales Applications / CRM Systems Analyst

** Are you ready to be the bridge between business strategy and technical execution? **

The Short Scoop

Our client is seeking an on-site IT Business Analyst in Bensenville, IL, to enhance CRM and Sales Application systems across North American operations. Your work will directly impact how sales teams engage, close deals, and deliver value to customers.

Location: Bensenville, IL area

Status: On-site

Why You Should Apply

• Own CRM strategy and optimization at an enterprise scale
• Work with a collaborative IT team and innovative business users
• Gain exposure to major platforms: Salesforce, Infor CRM, HubSpot, and more
• Help drive business performance through smart systems design
• On-site to work closely with your team and stakeholders

The outstanding benefits package includes the following

• Medical has 2 options HRA, FSA
• Dental Plan
• Vision Plan
• Basic Life/AD&D/Additional Voluntary Benefits
• Supplemental Life: Option to purchase
• Short-Term Disability / Long-Term Disability
• Wellness Program
• Tuition Reimbursement
• Employee Assistance Plan
• 401 (k) Plan – Two options for contributions.
• Vacation based on experience accrued throughout the year
• Holidays: 8 company-paid, 2 floating holidays

Compensation range: $88,000 – $92,000 based on expertise

What You’ll Be Doing

• Lead CRM system enhancements, testing, onboarding, and training
• Act as an enterprise CRM administrator and power user
• Manage requirements gathering, solution design, and documentation
• Support custom CRM tools and ensure data integrity
• Partner with Sales, Marketing, and IT to drive user adoption

About You

• Be able to do the job as described
• Bachelor’s degree in a related field is strongly preferred
• Have hands-on experience with CRM platforms and business process mapping
• Comfortable with SQL queries, data integration, and reporting tools
• Thrive in a project-driven, multi-system environment
• Previous experience with CRM implementations a plus
• Willing to support occasional travel and off-hours implementation

How To Apply: We’d love to see your resume, but we don’t need it to have a conversation. Send an email to me, Rich Bradley rich@teambradley.com and tell me why you’re interested. Or, if you do have a resume ready, apply on this site.

Setting Expectations: We’d love to help every single person who is interested and applies to this role. Unfortunately, too many people apply who don’t appear capable of doing the job. We apologize in advance, but we will not be able to respond directly to all submissions.

Sponsorship is not an option for this role.

This client is an Equal Opportunity Employer

This is NOT A REMOTE ROLE!

TBI Id: 25-14039, IT Business Analyst – CRM & Sales Applications / CRM Systems Analyst