Software Support Engineer

Support

Warrenville, IL

2022-09-12

OVERVIEW OF THE POSITION: Our client, an Information Technology software firm in the finance industry, is growing and turning to TeamBradley for their help. This company prides itself on having a team environment and collaborating. They are currently looking for a Systems Support Engineer. The right candidate will have outstanding written and verbal skills to communicate effectively with clients. This position is near the Warrenville, IL area and is working on a hybrid schedule with the majority of the week in office.

RESPONSIBILITIES:

  • Collaborate with customers and team members to troubleshoot and solve data load and email issues
  • Clearly communicate all responses to customers
  • Use SQL to debug, evaluate and solve the problems from customer data
  • Use both SQL-based and SSIS package implementations to detect the root of the problem
  • Generate accurate code corrections to SQL-based procedures and deploy successful production
  • Establish custom reports and data integration that meets the requirements
  • Provide feedback on the support process to managers on improvements
  • Work on multiple support issues at the same time while managing the next steps
  • Install and handle multiple VPN software products
  • Understand Microsoft Power BI software

SKILLS:

  • Degreed with 3+ years of software/systems experience
  • Relational database technology understanding, Microsoft SQL Server platform strongly preferred
  • SQL knowledge
  • Experience supporting applications in a Windows environment

WHEN RESPONDING TO THIS OPPORTUNITY: Resumes without the required technical skills and experience will not be considered.  Although a strong desire for a certain type of position is a credit to your goal, experience is necessary. Our client is not considering sponsorship currently and is not open to relocation expenses.

Software Support Engineer – 11820

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