Software Support Engineer

OVERVIEW OF THE POSITION: Our client, an Information Technology software firm in the finance industry, is growing and turning to TeamBradley for their help. This company prides itself on having a team environment and collaborating. They are currently looking for a Systems Support Engineer. The right candidate will have outstanding written and verbal skills to communicate effectively with clients. This position is near the Warrenville, IL area, and is working on a hybrid schedule where initially the majority of the work week will be in the office however, once the team member demonstrates that he/she can perform the duties of the position, they can transition to the company’s standard model of 2 days in the office and 3 days working from home.

RESPONSIBILITIES:

• Collaborate with customers and team members to troubleshoot and solve data load and email issues
• Clearly communicate all responses to customers
• Use SQL to debug, evaluate and solve the problems from customer data
• Use both SQL-based and SSIS package implementations to detect the root of the problem
• Generate accurate code corrections to SQL-based procedures and deploy successful production
• Establish custom reports and data integration that meets the requirements
• Provide feedback on the support process to managers on improvements
• Work on multiple support issues at the same time while managing the next steps
• Install and handle multiple VPN software products
• Understand Microsoft Power BI software

SKILLS:

• Degreed with 3+ years of software/systems experience
• Relational database technology understanding, Microsoft SQL Server platform strongly preferred
• SQL knowledge
• Experience supporting applications in a Windows environment

WHEN RESPONDING TO THIS OPPORTUNITY: Resumes without the required technical skills and experience will not be considered.  Although a strong desire for a specific type of position is a credit to your goal, experience is necessary. Our client is not considering sponsorship currently and is not open to relocation expenses.

Software Support Engineer, 22-11820