Software Support Engineer


Warrenville, IL


OVERVIEW OF THE POSITION: Our client, an Information Technology software firm in the finance industry, is growing and turning to TeamBradley for their help. This company prides itself on having a team environment and collaborating. They are currently looking for a Systems Support Engineer. The right candidate will have outstanding written and verbal skills to communicate effectively with clients. This position is near the Warrenville, IL area, and is working on a hybrid schedule where initially the majority of the work week will be in the office however, once the team member demonstrates that he/she can perform the duties of the position, they can transition to the company’s standard model of 2 days in the office and 3 days working from home.


  • Collaborate with customers and team members to troubleshoot and solve data load and email issues
  • Clearly communicate all responses to customers
  • Use SQL to debug, evaluate and solve the problems from customer data
  • Use both SQL-based and SSIS package implementations to detect the root of the problem
  • Generate accurate code corrections to SQL-based procedures and deploy successful production
  • Establish custom reports and data integration that meets the requirements
  • Provide feedback on the support process to managers on improvements
  • Work on multiple support issues at the same time while managing the next steps
  • Install and handle multiple VPN software products
  • Understand Microsoft Power BI software


  • Degreed with 3+ years of software/systems experience
  • Relational database technology understanding, Microsoft SQL Server platform strongly preferred
  • SQL knowledge
  • Experience supporting applications in a Windows environment

WHEN RESPONDING TO THIS OPPORTUNITY: Resumes without the required technical skills and experience will not be considered.  Although a strong desire for a specific type of position is a credit to your goal, experience is necessary. Our client is not considering sponsorship currently and is not open to relocation expenses.

Software Support Engineer, 22-11820