Retail Technology Operations Analyst / POS Retail Systems IT Administrator & Support
Support
Deerfield, IL
***** Are you passionate about technology, retail, and making systems work seamlessly behind the scenes? *****
The Short Scoop
This role blends QA, IT support, and a touch of training into one high-impact position that supports retail operations from the tech side. If you enjoy testing, troubleshooting, and finding better ways to make things run, this might be your sweet spot.
Location: Deerfield, IL area
Status: Hybrid, 2/office – 3/WFH
Why You Should Apply
- Work closely with developers and business teams in a collaborative, agile environment
- Help drive improvements in retail systems used across the company
- Opportunity to build QA and network administration skills (training provided!)
- Contribute to a creative, mission-driven retail organization
The outstanding benefits package includes the following
- Medical, dental, and vision coverage (company-paid majority)
- 401(k) with generous company match and profit sharing
- Paid-time off starting at 12 days in year one and increasing annually
- 8.5 paid holidays and a floating holiday
- Company-paid life insurance, disability coverage, and more
- Performance bonuses, employee discounts, and wellness perks
Compensation range: $60,000 – $65,000
What You’ll Be Doing
- Test new features, bug fixes, and patch releases for the POS system (Xstore)
- Write and execute test scripts and plans
- Document bugs and work with developers to resolve issues
- Support system configuration and OS setup (training provided)
- Deliver training on new functionality to Helpdesk staff
- Assist with installation, troubleshooting, and documentation
About You
- Be able to do the job as described
- Associate’s degree or higher with 2+ years of troubleshooting network and software
- Familiar with Active Directory, software installs, and imaging systems
- Able to write or modify PowerShell scripts (a plus!)
- Comfortable working in a retail or customer-facing environment
- Willing to be on call and occasional travel
How To Apply: We’d love to see your resume, but we don’t need it to have a conversation. Email to me, Rich Bradley, rich@teambradley.com and tell me why you’re interested. Or, if you do have a resume ready, apply on this site.
Setting Expectations: We’d love to help every single person who is interested and applies to this role. Unfortunately, too many people apply who don’t appear capable of doing the job. We apologize in advance, but we will not be able to respond directly to all submissions.
Sponsorship is not an option for this role.
This client is an Equal Opportunity Employer
This is NOT A REMOTE ROLE!
TBI ID No: 25-14041, Retail Technology Operations Analyst / POS Retail Systems IT Administrator & Support