End User Support Technician

Support

Chicago, IL

2022-01-21

OVERVIEW OF THE POSITION: Recognized as industry leaders in both technology and manufacturing, our client began as a small manufacturer and is now well-known worldwide. Although now a large corporation, our client strives to maintain a personable and close working environment for the employees. Offering a great benefits package, growth opportunity within the company, and to gain valuable industry experience, this is an outstanding company to be apart of! We are looking for an outstanding End User Support Technician.  This position is in office.

RESPONSIBILITIES:

  • Support corporate office and enterprise users remotely
  • Break fix and advanced troubleshooting of PCs, Smartphones, Printers, and other equipment
  • Monitor service desk tickets and queues
  • Documenting repeatable resolutions and cross training other technicians

SKILLS:

  • Bachelor’s degree with 3+ years of experience. Especially VIP support.
  • Proficient in PC installation, upgrades and repair
  • Proficient in Microsoft Teams, Office 365 and SharePoint
  • Configuring, troubleshooting and knowledge of IOS Devices (IPhones, IPads and computers)

WHEN RESPONDING TO THIS OPPORTUNITY:  Resumes without the required technical skills and experience will not be considered.  Although a strong desire for a certain type of position is a credit to your goal, experience is necessary.  Our client is not considering sponsorship at this time and is not open to relocation expenses.

End User Support Technician- 11735

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