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Desktop Support Technician


Jonesboro, AR


Manage the install, maintenance, and upgrade of pc hardware and software. Share your expertise in support of servers, networking, and phone equipment at the facility and support Level I-III service desk. Strong communication skills are required for working with end users onsite and remotely. This company is recognized as an industry leader in technology and manufacturing; our client began as a small manufacturer and is now well-known worldwide.

** This position is on-site in Jonesboro, AR. You must be local.

Why you should apply

  • Benefits include dental, Vision, and Medical.
  • Retirement programs with employer match.
  • Paid Holidays and vacation.
  • Tuition Reimbursement.
  • Highest safety standards in the industry.
  • Every employee has the opportunity to learn, grow and succeed.

What you will be doing

  • Provide support for office and manufacturing hardware.
  • Level 1 – 3 customer service support via phone or remote access.
  • Install, maintain, and upgrade PC hardware, printers, peripherals, and software.
  • Support servers, network, and phone equipment.

About you

  • Be able to do the job as described.
  • Bachelor’s Degree with 2+ years of previous experience.
  • Skilled at PC installation, upgrades, and repair.
  • Windows and Microsoft Office experience.
  • Excellent troubleshooting and communication skills.
  • Understanding of server & networking technology.
  • Up to 25% travel.
  • Comfortable working in office and manufacturing environments.

How to apply

Don’t let a resume be the barrier between us; initiate a conversation by emailing me, and tell me about your passion for technology support. If you prefer to apply traditionally, please submit your resume through the provided application link.

Setting expectations

We’d love to help every single person who is interested and

applies to this role. Unfortunately, too many people apply who don’t appear capable of doing the job. We apologize in advance, but we will not be able to respond directly to all submissions. Sponsorship is not an option for this role. This client is an Equal Opportunity Employer

TBI Id No: 24-13013, Desktop Support Technician


TBI Id No: 24-13013, Desktop Support Technician