Desktop Engineer


Mount Prospect, IL


OVERVIEW OF THE POSITION: Our client, a leader in healthcare, is growing and turning to TeamBradley for help. Currently, they are looking for an outstanding Desktop Engineer. This person will be responsible for planning, designing, and architecting high-quality computing solutions. This position is currently near the  Mount Prospect, IL area and is hybrid.  


  • Create & deploy standardized desktop images as well as packaging/sequencing of desktop software, including security and patching utilizing a variety of tools. Uses Group/Local Policy, Windows registry and USMT
  • Manage the physical and virtual desktop environment. Investigate, troubleshoot, and determine the root cause.  Develops and implements fixes or patches
  • Understand current and future needs by researching and developing architecture specifications, business cases, and project plans related to the deployment and maintenance of the organization’s desktop hardware and software infrastructure
  • Oversees and maintains the organization’s desktop management toolset for use in tracking desktop inventory, warranty, and lifecycle management cradle-to-grave and to ensure standardization.
  • Develops and implements standardized processes and procedures, Service-Level Agreement (SLA) requirements, and budgetary guidelines
  • Provide training and guidance on general and project-related work for the desktop and service desk operations teams
  • Develops lab testing plans for each application.  Responsible for software releases, quality assurance plans, documents fixes, and updates as developed
  • Stay up to date on technology.


  • Bachelor’s Degree with 5+ years of experience building, packaging, installing, deploying, and repairing desktop software and hardware systems utilizing Active Directory, LDAP, Group/Local Policy, MDT, WinPE, and packaging tools
  • 3+ years working with Microsoft Windows and Office, Macintosh OSX, browsers, anti-virus, and IT Service Management software, in an enterprise-wide organization
  • 3+ years of experience in a user-supported service-oriented environment
  • Experience with scripting using PowerShell, VBScript, and WiseScript
  • Experience with identifying areas for improvement, such as ITIL, and project management
  • LANDesk Management Suite, Xen Desktop, or other preferred

WHEN RESPONDING TO THIS OPPORTUNITY: Resumes without the required technical skills and experience will not be considered.  Although a strong desire for a certain position is a credit to your goal, experience is necessary. Our client is not considering sponsorship and is not open to relocation expenses.

Desktop Engineer – 11806